Student Policies

We have these security measures to ensure the safety of our students and tutors. You must fill this out to be matched with a tutor. Once this form is completed, you will be paired with a tutor as soon as possible. Thank you for your cooperation!

We are an organization that is dedicated to providing academic resources for students. No Personal Identifiable Information (PII) will be shared without your consent. We want to provide the best resources possible and help in any way we can. That being said we are not responsible for the individual behaviors of our tutors in private sessions. Best Step Tutoring is not responsible for the actions of our tutors.

Please check your email often to get updates from our organization and your tutor. If you fail to respond to your assigned tutor’s emails, your tutor may be paired with another student. Please add our organization email to your contacts to prevent our emails from going to spam. If you have any questions or concerns, contact our team: Thank you again for your interest in Best Step Tutoring!

Cancellation Policy: If you need to cancel a tutoring session, you must notify your tutor at least 24 hours in advance.

If you plan on discontinuing your tutoring sessions, you must notify us via e-mail at least one week prior to discontinuing your sessions.

All tutoring sessions will be conducted remotely via an agreed-upon video platform.

If you fail to meet any of these agreements you may be subject to review by the organization’s board. Furthermore, if you fail to meet any of these guidelines, it is within our right to remove you from this program.

If you ever have an issue with your tutor, please send us an email. We will address the issue immediately and pair you with a new tutor if needed.

Best Step Tutoring